Story mention → thank-you + UGC log
RetainWhen a customer mentions you in THEIR story, the mention is logged in a timestamped table and they get a thank-you message. You see at a glance how often people talk about you and over what period — the details of each mention (author, content) are in the social inbox. ⚠️ Only turn this on if no DM agent is already connected to this channel.
2 steps~0 crEvent~15 min
Log the mention
Thank them privately
- Tool : Log the mention
- Tool : Thank them privately
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